Website Acceptable Use Policy

1. PURPOSE

This Acceptable Use Policy governs the use of the BearBasix website (“Website”) operated by BearDen (Pty) Ltd (“the Company”).

By using the Website, you agree to comply with this Policy in addition to the Company’s Terms and Conditions.

2. PERMITTED USE

You may use the Website only for lawful purposes, including:

  • Browsing products and educational content;
  • Purchasing products;
  • Creating and managing your customer account;
  • Contacting the Company;
  • Reading blog articles and wellness information;
  • Using Website features as intended.

3. PROHIBITED ACTIVITIES

Users must not:

  • Use the Website for unlawful purposes.
  • Attempt to gain unauthorised access to any system.
  • Circumvent Website security.
  • Introduce malware, viruses or malicious code.
  • Perform denial-of-service attacks.
  • Attempt to interfere with Website availability.
  • Reverse engineer Website software.
  • Copy, scrape or harvest Website data using automated tools.
  • Use bots without written permission.
  • Collect customer information.
  • Impersonate another person.
  • Submit false information.
  • Upload harmful or offensive material.
  • Use the Website to distribute spam.
  • Attempt to bypass payment systems.
  • Interfere with another User’s use of the Website.

4. USER CONTENT

Where Users submit reviews, comments or other content, such content must:

  • be truthful;
  • not be defamatory;
  • not infringe copyright;
  • not contain unlawful material;
  • not contain hate speech;
  • not contain malware or malicious code.

The Company reserves the right to remove any content without prior notice.

5. SECURITY

Users may not test, scan or probe the security of the Website without written permission.

Any suspected security vulnerability should be reported immediately to:

info@bearbasix.com

6. ENFORCEMENT

The Company reserves the right to:

  • suspend user accounts;
  • remove content;
  • refuse access;
  • cancel orders obtained fraudulently;
  • report unlawful conduct to the appropriate authorities.

7. CHANGES TO THIS POLICY

The Company may amend this Policy from time to time.

8. CONTACT DETAILS

Email: info@bearbasix.com

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